Get in touch

By email

[email protected]

By phone

Call us:     +19179335622
Fax to us: +19179335622

*Telephone calls may be recorded for security purposes and monitored under our quality control procedures. Calls are free from a landline only.

Or write to

You can send your enquiry/complaint in writing to:

Sun Trust Group
2537 Mayfield Road
Oxford, OX2 7DY, Oxfordshire, United Kingdom

Queries & Requests – want to find out more? Complete our online form  and we'll aim to get back to you within 3 working days.

Complaints – If you wish to complain, complete our online form and we'll progress your complaint in line with our formal complaints procedure (find out more about 'How to complain').

Please remember that email isn't secure, so please don't send any confidential information.

Want to find out more about our products and services? Then simply use the form below to send us an email. Just remember that email isn't secure, so don't send personal or confidential information. If you wish to make a complaint, please use the form below selecting the "If you wish to complain" option from the drop down menu.

Please complete the form below:

*Title	Please Select Mr Mrs Miss Ms Doctor Father Sir Professor Lady
*Forename
*Surname
Address
Country
PostCode
*Email address
Phone number
*your message

If you have a hearing or speech impairment, you can also contact us by Typetalk, or specialised text phone.  Please dial 10801 followed by the number that you require.

If you have a visual impairment, we can provide documents in large print, audio or braille.

To use the additional services (if you've bought them), see your schedule.

If you applied for your loan before February 2009 you may have a valid complaint regarding PPI. To discuss this further or to register a claim on your Payment Protection Insurance policy, please call us.

*Telephone calls may be recorded for security purposes and monitored under our quality control procedures.