Car Insurance
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Renew or Update your policy

Automatic renewal for Direct Debit customers

If you pay your premium by Direct Debit, we may automatically renew your policy. We'll let you know that this will happen before your policy expires and give you details of the renewal terms. If you do not wish to renew your policy, please get in touch before the renewal date. If you do not contact us and we renew your policy or any other policies on expiry, we will continue to make deduction(s) from your bank account for the new renewal premium(s).

Your circumstances have changed

Please let us know as soon as possible if:

  • You make changes to your car that improve its value, performance or attractiveness to thieves.
  • You change your car.
  • You want to use your car for a purpose not included in your schedule.
  • You become aware of any medical or physical condition of any driver named on the policy which may affect their ability to drive drive and must be notified to the Driver and Vehicle Licensing Agency (DVLA) or the Driver and Vehicle Licensing Agency Northern Ireland (DVLANI).
  • You or any other driver named on the policy are convicted of a motoring offence, other than fixed penalty parking offences.
  • You or any other named in the policy are convicted of any offence relating to fraud, arson or dishonesty.
  • You change the address at which you normally keep your car.
  • You change your annual mileage.
  • If you, or anyone covered by this policy change jobs, including part time.
  • Accidents, thefts or losses (whether covered by insurance or not and regardless of blame) where these have not been previously reported to us;


If you do not tell us about any relevant changes, we may reject or reduce any claim or treat you as being uninsured.

We may charge an administration fee for any changes you make to your policy details during the period of cover. This is shown in your policy schedule.

Cancel your policy

If your insurance policy no longer meets your needs or if you're unhappy with the cover provided by your policy, please call us to discuss your options.

Your cancellation rights are described in your policy booklet. A cancellation fee may be applicable. This is shown in your policy schedule.

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